Cancellation Policy

Effective date: 1 March 2026   |   Last updated: 1 March 2026

This Cancellation Policy explains when an order placed through KhetiTak can be cancelled and what happens after cancellation.

1. Cancellation before dispatch

You may request cancellation as soon as possible after placing an order. We can generally cancel an order while it is still pending confirmation or before the local partner dealer dispatches it.

2. How to cancel

1. Email support@khetitak.in with the subject “Order Cancellation”.
2. Include your order number and the phone number used for the order.
3. Wait for our confirmation. A cancellation request is not complete until KhetiTak confirms the order status.

3. After dispatch

Once an order has been dispatched or handed to a delivery partner, cancellation may not be possible. Do not refuse a delivery without contacting support, because the order may already be in transit and additional handling may be required.

4. Cancellation and refunds

KhetiTak currently accepts cash on delivery. If a cash-on-delivery order is cancelled before dispatch, no payment has been collected and there is no payment refund. If an eligible prepaid order is cancelled before dispatch, the payment will be refunded to the original payment source where supported by the payment provider, subject to its processing timelines.

5. Dealer or availability cancellation

A local partner dealer may be unable to fulfil an order because of stock, service-area or other operational constraints. If we cancel an eligible prepaid order for this reason, we will notify you and arrange the applicable refund.

6. Business and contact details

Return to KhetiTak · Refund Policy